kantor Casino & Sportsbook Data Care
This page describes what we collect when you use kantor and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we do not use it for marketing beyond account notifications.
Our approach to data is straightforward: we collect only what we need, we store it securely, and we give you control over your information. You have the right to access your data, correct inaccurate information, and request deletion of your account. This policy explains how we handle each type of data and what rights you have.
If you have questions about how we use your data or how to exercise your privacy rights, contact our support team. We respond to data-access requests within documented timeframes and do not charge for these requests.
What Data We Collect on kantor
When you register for a kantor account, we ask for your legal name, date of birth, email address, and phone number. We use this information to verify your identity and set up your account. We do not share this information with third parties except where required by law or to process your payments.
We collect payment information when you deposit funds. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation of your transaction from the payment provider. If you use a bank transfer to e-wallet, mobile banking, local payment, or online payment, we record your bank account details (last four digits only) for withdrawal purposes. We do not store your full bank account number or card details on our servers.
We collect information about your wagers, account balance, and transaction history. This includes every bet you place, every result, and every deposit or withdrawal. We keep this information so you can review your account activity anytime and so we can settle wagers accurately.
We collect identity documents as part of our KYC process
We may ask for a copy of your passport, national ID, or driver's licence to verify your identity. We store these documents securely and use them only for compliance purposes. We do not share them with third parties.
We collect technical information about how you use kantor. This includes your IP address, device type, browser type, and pages you visit. We use this information to detect fraud, prevent unauthorized access, and improve our platform. We do not use this information to track you across other websites.
We collect information about your location based on your IP address. We use this to verify that you are accessing kantor from a jurisdiction where our services are lawfully offered. If we detect that you are accessing from a restricted jurisdiction, we may block your access or close your account.
How We Use Your Data on kantor
We use your personal data for the following purposes:
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1
Account verification and complianceLegal requirement
We verify your identity to comply with anti-money-laundering regulations and to prevent fraud. We may request identity documents and cross-check your information against public records.
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2
Payment processingService delivery
We use your payment information to process deposits and withdrawals through e-wallet, mobile banking, local payment, and bank transfers. We share this information only with our payment processors.
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3
Account management and supportCustomer service
We use your contact information to send you account notifications, settlement confirmations, and support responses. We do not send marketing emails unless you opt in.
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4
Fraud detection and securityPlatform protection
We analyze your account activity to detect suspicious behaviour, unauthorized access, and potential fraud. We may block transactions or close your account if we detect fraud.
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5
Jurisdiction verificationCompliance
We use your location data to verify that you are accessing kantor from a jurisdiction where our services are lawfully offered. We may restrict access if you are in a restricted jurisdiction.
We at kantor use your data only for the purposes stated in this policy. We do not sell it, trade it, or use it for marketing without your consent.
Data Storage and Third-Party Processors on kantor
We store your personal data on encrypted servers located in secure data centres. Our servers may be located outside your jurisdiction. By using kantor, you consent to the transfer and storage of your data outside your country of residence, subject to the protections described in this policy.
We use third-party processors to help us operate kantor. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers), cloud-storage providers, and email-delivery services. We have contracts with all third-party processors requiring them to protect your data and use it only for the purposes we specify. We do not permit them to use your data for their own purposes.
We may disclose your data to law-enforcement agencies, regulators, or courts if required by law. We will notify you of any such disclosure unless we are legally prohibited from doing so. We do not voluntarily share your data with government agencies.
Your Rights Regarding Your Data on kantor
You have the right to access your personal data. You can download your account information, transaction history, and wager records anytime from your kantor account. If you need data in a different format, contact our support team and we will provide it within five business days.
You have the right to correct inaccurate information. If your name, email, or phone number is incorrect, update it in your account settings. If you cannot update it yourself, contact our support team.
You have the right to request deletion of your account and associated data. If you request account deletion, we will close your account, return any balance to your registered payment method, and delete your personal data within thirty days. We may retain some data for legal or compliance purposes (for example, transaction records for anti-money-laundering compliance).
You have the right to object to certain uses of your data. For example, if you do not want to receive account notifications, you can opt out in your account settings. However, we will continue to send you legally required notifications (for example, settlement confirmations and security alerts).
Cookies and Tracking on kantor
We use cookies to remember your login information and to track your activity on kantor. Cookies are small files stored on your device. We use them to improve your experience and to detect fraud. You can disable cookies in your browser settings, but this may affect your ability to use kantor.
We do not use cookies to track you across other websites. We do not sell cookie data to third parties. We use cookies only to operate kantor and to improve our service.
Data Retention on kantor
We retain your personal data for as long as your account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and to resolve any disputes. After seven years, we delete your data unless we are required by law to retain it longer.
We retain your transaction history and wager records for the life of your account and for seven years after account closure. This allows you to review your history and allows us to settle any disputes.
Contact Us About Your Data on kantor
If you have questions about how we use your data, how to access your data, or how to exercise your privacy rights, contact our support team. We respond to data-access requests within five business days. We do not charge for these requests.
If you believe we have misused your data or violated this policy, you can file a complaint with our support team. We investigate all complaints and respond within ten business days. If you are not satisfied with our response, you may have the right to file a complaint with your local data-protection authority.