kantorTerms of Use
We at kantor operate a sportsbook and gaming platform serving users in supported jurisdictions. These terms set out how we work with you, what you can expect from us, and what we expect from you when you use our platform. We keep our terms straightforward so you understand your rights and obligations before you create an account or place any wager.
Our platform covers football sportsbooks (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian bank transfers. We process all account changes, deposits, and withdrawals through documented verification windows.
This document is our terms of use. It applies to every person who accesses kantor, creates an account, or places a wager on our platform. We encourage you to read it carefully and contact our support team if any part is unclear.
Account Opening and Verification on kantor
When you register for a kantor account, we ask for your legal name, date of birth, contact email, and phone number. We use this information to verify your identity and comply with anti-money-laundering regulations. We do not share your details with third parties except where required by law.
We require account holders to be of legal age in their jurisdiction. You are responsible for confirming that you meet the eligibility requirements of your own jurisdiction before creating an account with us. Our services are available only where local law permits. If you are unsure whether kantor is available in your location, do not proceed with registration.
Once you submit your registration, we send a verification email or SMS. You must confirm your email or phone number before you can deposit funds or place wagers. We may request identity documents (passport, national ID, driver's licence) as part of our know-your-customer (KYC) process. You agree to provide these documents when asked and to keep your account information accurate and up to date.
We verify every account under our KYC policy
On kantor, account verification protects you and us. We use your verification documents only for compliance purposes and store them securely. See our privacy policy for details on how we handle your data.
You are responsible for keeping your password secure and for all activity that occurs under your account. If you suspect unauthorized access, contact our support team immediately. We do not accept liability for unauthorized access if you have failed to protect your password.
Deposits and Withdrawals on kantor
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet. Deposit processing times vary by payment method — some deposits settle instantly, others within a few minutes. We do not charge deposit fees, but your payment provider may.
Your kantor account balance reflects all deposits, wagers, and results. You can withdraw your balance anytime by selecting a withdrawal method and confirming your request. Withdrawals are processed during business hours and subject to verification windows. We do not guarantee instant transfers, but we maintain consistent processing schedules so you can plan accordingly.
We may hold withdrawals if we detect suspicious activity, if your account is subject to dispute, or if we require additional verification documents from you. We will notify you of any hold and the reason for it. If you have questions about a withdrawal hold, contact our support team.
Bonus Terms and Offers on kantor
From time to time, we offer bonuses or promotional credits to new or existing users. Any bonus we offer comes with specific terms — for example, a turnover requirement that you must wager a certain amount before you can withdraw the bonus amount. We publish these terms clearly before you accept any bonus.
Bonuses are promotional credits only and may not be withdrawn as cash. They are subject to forfeiture if you do not meet the stated conditions. We reserve the right to cancel any bonus if we detect fraud or misuse. If you have questions about a bonus offer, ask our support team before accepting it.
On kantor, every bonus comes with clear terms so you know what is required before you accept it.
Wagers, Settlement, and Dispute Resolution on kantor
When you place a wager on kantor, you are entering into a contract with us to settle based on the official result. We settle wagers according to the rules of each market — for example, Liga 1 matches settle based on the final score as recorded by the official league. If a match is abandoned or cancelled, we void the wager and refund your stake.
We do not guarantee returns or profits. Every wager carries risk. We settle wagers fairly according to documented rules, but the outcome of any match, table game, or slot spin is determined by the event itself or the game mechanics — not by kantor.
If you believe a wager has been settled incorrectly, contact our support team with your account details and the wager in question. We review all settlement disputes within a set window and respond with our findings. Our decision is final unless we identify a clear system error. If you remain unsatisfied, you may escalate your complaint through our formal dispute process — see our legal notice page for details.
Your Behaviour and Our Enforcement on kantor
We do not permit fraud, collusion, or market manipulation on kantor. This includes using multiple accounts to claim bonuses, placing correlated wagers across accounts to guarantee a profit, or sharing account credentials. If we detect any of these behaviours, we may suspend or permanently close your account and forfeit any balance.
We reserve the right to refuse service to any user or to restrict access to certain markets or games. We may do this for compliance reasons, security concerns, or if we believe your activity violates our terms. If we restrict your account, we will notify you and refund any deposited funds that you have not wagered.
You agree to use kantor in compliance with all applicable laws. You are responsible for ensuring that your access and use comply with the laws of your own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited. If we discover that you are accessing kantor from a restricted jurisdiction, we will close your account and return any balance to your registered payment method.
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Do not use multiple accounts to claim bonusesProhibited
Creating multiple accounts to access the same bonus offer is considered fraud. We detect and penalise this behaviour.
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Do not share your account credentialsSecurity
Your password is yours alone. We do not ask for it. Do not share it with anyone. We are not liable for unauthorized access if you have shared your credentials.
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Use kantor only where local law permitsCompliance
You are responsible for verifying the legal status of online wagering in your jurisdiction. We do not offer kantor in jurisdictions where it is prohibited.
Limitation of Liability and Disclaimers on kantor
We provide kantor "as is" without warranties of any kind. We do not guarantee that the platform will be error-free, secure, or always available. We are not liable for any loss you suffer as a result of system downtime, data loss, or service interruption — except where local law prohibits us from disclaiming liability.
Our total liability to you in any dispute is limited to the amount you have deposited with kantor in the preceding twelve months. We are not liable for any indirect, consequential, or punitive damages.
Changes to These Terms on kantor
We may update these terms at any time. We will notify you of significant changes by email or by posting a notice on the kantor platform. Your continued use of kantor after changes are published means you accept the updated terms. If you do not agree with any change, you may close your account and withdraw your balance.
Jurisdiction and Governing Law on kantor
These terms are governed by the laws of the jurisdiction in which we operate. We are subject to regulations in supported jurisdictions where our services are lawfully offered. Our services are available only where applicable law permits. We do not offer kantor in jurisdictions where online wagering is prohibited.
Any dispute arising from these terms or your use of kantor will be resolved through our dispute process first. If we cannot resolve the matter, you may pursue legal remedies available under your local law. By using kantor, you acknowledge that our services are available only where local law permits and that you are responsible for verifying compliance with your own jurisdiction's regulations.
Related pages
Legal and Jurisdiction Information
Important jurisdiction notice
Our services on kantor are available only where local law permits. Read the sections below for details on service availability, account eligibility, and your responsibility to verify local-law compliance.
Service availability
We at kantor offer our platform only in jurisdictions where online wagering is lawful and our operations are permitted. We do not name specific countries or regions as legal or illegal — that determination depends on each jurisdiction's laws, which change over time. Instead, we work on a principle of availability: our services are offered only where applicable law permits us to operate.
When you attempt to access kantor, our system may detect your location based on your IP address or device information. If we determine that you are accessing from a jurisdiction where we cannot lawfully offer our services, we will restrict or block your access. This is not a penalty — it is a compliance measure to protect both you and us.
We maintain updated information on which jurisdictions permit our operations. If you are uncertain whether kantor is available in your location, do not proceed with account creation. Contact our support team with your location details, and we will inform you whether we can serve you. Our support team responds to location-based enquiries within standard business hours. We do not charge for this verification.
If you gain access to kantor from a restricted jurisdiction through a VPN, proxy, or other method designed to obscure your location, we may identify this through our compliance systems, close your account, and forfeit any balance. We take compliance seriously because it protects all users on our platform.
Account eligibility
We require all users on kantor to meet certain eligibility criteria. First, you must be of legal age in your jurisdiction. The legal age for online wagering varies — in many places it is eighteen, in others it may differ. You are responsible for confirming the legal age requirement in your jurisdiction before creating an account.
When you register for kantor, you declare that you meet all eligibility requirements under your local law. We ask for your date of birth during registration. We do not verify this information against government records — that is your responsibility. If we discover that you have misrepresented your age or identity, we will close your account and forfeit any balance.
Second, you must not be a professional bettor or someone employed by a sports team, league, or gaming operator where a conflict of interest exists. We do not permit insider information, match-fixing, or other forms of cheating. If we suspect you are engaging in such behaviour, we will investigate and may close your account.
Third, you must not be subject to any court order, legal hold, or judgment that would prohibit your use of kantor. We may request evidence of your eligibility if we have reason to believe you do not meet these criteria. You agree to provide such evidence when asked.
Local-law responsibility
We emphasize that you are responsible for verifying that access and use of kantor comply with the laws of your own jurisdiction. We do not provide legal advice, and we cannot tell you whether online wagering is legal where you live. That determination is yours alone, and it is your responsibility to make it before you create an account.
Different jurisdictions have different laws. Some permit online wagering freely. Others restrict it to licensed operators. Still others prohibit it entirely. Your location matters. If you live in a jurisdiction where online wagering is prohibited or restricted to specific licensed operators, you may not legally use kantor — regardless of whether we have blocked your access.
If you are uncertain about the legal status in your jurisdiction, we encourage you to consult local resources — your country's gaming regulator, your national sports authority, or a local lawyer. We cannot provide this guidance. What we can do is tell you: our services are available only where local law permits, and you are responsible for ensuring compliance.
If you access kantor despite living in a jurisdiction where it is prohibited or unlicensed, you do so at your own legal risk. We are not liable for any legal consequences you face as a result of using our platform in violation of your local law.
Data and privacy scope
When you create an account on kantor, we collect personal data: your name, date of birth, email, phone number, and identity documents (as part of our KYC process). We use this data to verify your identity, comply with anti-money-laundering regulations, and manage your account.
We do not sell your personal data to third parties. We do not use your data for marketing purposes beyond notifying you of platform updates or account activity. We share your data with payment processors to process your deposits and withdrawals, and we may share it with regulators or law-enforcement agencies if required by law.
Our privacy policy sets out in detail how we collect, use, and protect your data. We recommend reading it before creating an account. Your data is stored securely on encrypted servers. We use industry-standard security practices to protect your information from unauthorized access. However, we cannot guarantee absolute security — no platform is immune to all security risks.
You have the right to request access to your personal data, to correct inaccurate information, or to request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team with your request. We respond within documented timeframes and do not charge for these requests.
Contact for legal inquiries
If you have legal questions about kantor — including questions about these terms, our privacy practices, or your eligibility to use our platform — contact our legal support team. We maintain a dedicated email address for legal and compliance enquiries. You can find this address in our legal notice page.
We respond to legal enquiries within five business days. If your enquiry is complex or requires investigation, we may take longer and will update you on our progress. We do not charge for legal enquiries, but we reserve the right to close your account if we determine that your use of kantor violates these terms or applicable law.
If you wish to pursue a formal dispute or legal claim against kantor, you have the right to do so under the laws of your jurisdiction. Our terms set out a dispute-resolution process. We encourage you to use this process first — it is faster and less costly than litigation. However, nothing in our terms waives your right to pursue legal remedies available under local law.
Our support team can answer questions about account management, deposits, withdrawals, and wager settlement. Our legal team handles questions about compliance, eligibility, and legal rights. Be clear in your enquiry which team you need to reach, and we will route your message to the right department. You can expect a response within two business days for support enquiries and five business days for legal enquiries.